Privacy Policy

399dbt Privacy Policy —
Your Data Keeping it secure Our Responsibilities

The security of your personal information is our top priority at 399dbt. This Privacy Policy explains how your data is collected, how it is used, and how it is kept safe.

Data protection

To protect your privacy Our Commitment at 399dbt

We don't just make promises — we back them up through technology and policy.

End-to-end encryption

All your data is secured with 256-bit SSL encryption, preventing anyone from intercepting or accessing it in transit.

Secure data storage

Your data is stored on secure servers and is subject to regular backups and security audits.

Not shared with third parties

Your information is never sold or shared with third parties for commercial purposes.

Restricted access policy

Only authorised staff can access your data, and solely for purposes that require it.

Right to erasure

You can request the deletion of your personal data at any time — and we will honor that request.

Immediate notification in the event of a breach

In the event of a security breach, the affected member will be notified as quickly as possible.

Last updated: January 2026 | Applicable: Bangladesh | Language: Bengali

1Introduction and applicability

This Privacy Policy ("Policy") applies to the 399dbt platform and all its services. By registering, logging in, or using 399dbt in any way, you agree to this Policy.

399dbt takes your privacy seriously. This policy explains how your information is collected, what it is used for, and how it is kept secure. Please read it carefully.

In plain terms

We only collect the information needed to serve you — nothing more.

2What information do we collect?

399dbt may collect the following types of information:

a) Identity information:

  • Name, date of birth, gender
  • National ID number (for KYC verification)
  • Mobile number and email address

b) Financial information:

  • Deposit and withdrawal records
  • Partial payment method details (not the full account number)
  • Transaction history

c) Technical information:

  • IP address and device type
  • Browser information and operating system
  • Session duration and activity logs on the platform
  • Cookies and local storage data

d) Gaming Activity:

  • Game history and bet records
  • Bonus and promotion usage records

3How is data used?

399dbt uses the information it collects for the following purposes:

  • To create, manage, and verify your account.
  • To process transactions and confirm deposits/withdrawals.
  • To prevent fraud and money laundering.
  • To provide customer service and support.
  • To send you promotions and offers based on your preferences (where you have given consent).
  • To improve the platform and resolve technical issues.
  • To comply with legal and regulatory obligations.
  • To promote responsible gaming and identify problematic behaviour.
For advertising purposes

If you no longer wish to receive promotional messages, you can opt out at any time through your settings or by contacting support.

4How long is data retained?

399dbt retains your information in accordance with the following policy:

Data type Retention period Reason
Account information Duration of active account + 5 years Legal obligations
Transaction records 7 Years Financial regulatory policy
KYC documents 5 Years Consent verification
Gaming history 3 Years Dispute resolution
Support conversations 2 Years Quality assurance

Data is securely deleted once the retention period has expired.

5Data sharing and disclosure policy

399dbt never sells your data. However, information may be shared in the following limited circumstances:

  • Payment provider: Only the minimum necessary data is shared with payment gateways to process transactions.
  • Law enforcement agencies: We are legally required to provide information when ordered by a court or directed by a government authority.
  • Security verifier: We work with trusted partners to ensure fraud prevention and cybersecurity.
  • Corporate changes: In the event of a company merger or acquisition, your data may be transferred accordingly.
What we do not do

Your data is never shared with advertisers, data brokers, or any third party for commercial purposes.

6Cookie & Tracking Policy

399dbt uses cookies to enhance your experience and ensure the platform functions properly. Cookies are small data files stored in your browser.

Cookies we use:

  • Essential cookies: To keep login sessions active and maintain security.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics cookies: To understand platform usage patterns and enhance our services.

You can manage or disable cookies through your browser settings. Note that disabling certain essential cookies may affect the functionality of some platform features.

7Security measures

399dbt has put in place the following technical and organizational measures to protect your data:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Password hashing — your password is never stored in plain text.
  • Two-Factor Authentication (2FA) support.
  • Real-time cyber threat monitoring system.
  • Regular third-party security audits.
  • Strict data protection training for all staff.
  • Role-Based access control for data access.

In the event of a security breach, 399dbt will promptly notify the affected users and take all necessary action.

8Your Rights

As a member of 399dbt, you have the following rights regarding your data:

Right to access data

You may request to know what personal information we hold about you.

Right to rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

You may request the deletion of any data held beyond what is required by law.

Right to restrict processing

You may request that we stop processing your data for specific purposes.

Right to data portability

You may request a copy of your personal data to download.

To exercise your rights

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 days of receipt.

9Policy on data relating to minors

399dbt is strictly an 18+ platform. We do not knowingly collect or process information from anyone under the age of 18.

If a minor is found to have fraudulently created an account, all associated data will be immediately deleted and the account will be closed.

If a parent or guardian suspects their child has created an account on 399dbt, please contact us immediately.

10Privacy Policy Updates

399dbt reserves the right to update this Privacy Policy as needed. Any changes will be reflected with a revised date on this page.

For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11Contact and complaints

For any privacy-related questions, complaints, or requests, please contact us:

For serious data protection complaints, we are committed to providing an initial response within 72 hours.

Our Promise

Every privacy-related concern you raise is given our utmost attention.

Play safe

Finished reading the Privacy Policy? Join with confidence today

Your data is fully secure at 399dbt. We respect your privacy and uphold it through both technology and policy. Open an account today and join Bangladesh's most trusted gaming platform.

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