Responsible Gaming

Play for Fun
Responsible Gaming at 399dbt
Complete Guide

399dbt believes gaming is a form of entertainment — not a solution to stress or personal problems. That's why we provide all the tools and support you need to play in a healthy, responsible way.

Our Position

Why Responsible Gaming Why It Matters

Online gaming, when enjoyed responsibly, is a great source of entertainment. But for some people, it can develop into an addiction. 399dbt does not want any of its members to find themselves in that situation.

Responsible gaming means knowing your limits, staying within your budget, and treating gaming as a small, enjoyable part of life. At 399dbt, responsible gaming is not just a policy — it is a core part of our philosophy.

We are committed to the well-being of every member. That's why we've built a full set of tools to help you stay in complete control of your gaming habits — from setting deposit limits to taking a break whenever you need one. Everything you need is available at 399dbt.

Keep in mind: if you ever feel like gaming is getting out of control, there is no need to hide it. It is a problem that can be solved, and 399dbt will be with you every step of the way.

399dbt's Commitment

We never encourage excessive gaming. Your well-being and peace of mind matter far more than any profit.

5 Principles of Responsible Gaming

  • 1

    Gaming is for entertainment only — it is not a reliable way to earn money.

  • 2

    Only bet money you can afford to lose without it causing financial hardship.

  • 3

    Do not chase your losses by continuing to play to try to win back what you have lost.

  • 4

    Gaming should never come before family, work, or studies.

  • 5

    Asking for help when you need it is a sign of strength, not weakness.

Tools

At 399dbt Responsible Gaming Tools

These tools are right at your fingertips to keep your gaming experience healthy and enjoyable.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once your limit is set, it cannot be exceeded.

Session Time Limit

Decide in advance how many hours you will play each day. Once that time is up, the system will automatically send you a reminder.

Cooling-Off Period

Take a temporary break of anywhere from 1 day to 6 weeks. You will not be able to log in to your account during this period.

Self-Exclusion

Self-Exclusion for a fixed period of 6 months or longer, up to permanent. This can be arranged through our support team.

Reality Check

Pop-up notifications will appear at regular intervals to remind you how long you've been playing and how much you've spent.

24/7 Support

Our dedicated support team is always here for you with any responsible gaming concerns.

Limit Setting Details

Limit Type Time Limit Effective Date Change
Deposit Limit Daily / Weekly / Monthly Instant Can be increased after 7 days
Session Time Limit Daily Instant Can be reduced at any time
Cooling-Off 1 day – 6 weeks Instant Auto-reactivates after the period ends
Self-Exclusion 6 months – Permanent Within 24 hours No changes during the permanent period
Warning

Problem Gaming Warning Signs

If you notice any of the following signs in yourself, it is important to seek help in time:

Feeling a repeated urge to keep playing in order to recover lost money.

Feeling restless, anxious, or irritable when away from gaming.

Hiding your gaming habits from family or friends.

Taking out loans or running into financial difficulties because of gaming.

Neglecting work, studies, or family responsibilities to play.

Spending more time or money than your set limits allow.

Repeatedly trying to stop gaming but failing to do so.

Do Not Hesitate to Seek Help

If you notice any of these signs, contact 399dbt support today. We're here to help, not to judge.

Advice

Responsible Gaming Healthy Habit Tips

A few simple habits can keep gaming fun and safe at all times:

Set a budget before you play — once it's gone, stop for the day.

Set a time limit before starting a session and stick to it.

Avoid gaming when you are angry, stressed, or feeling low.

Never play while under the influence of alcohol or any other substance.

Keep realistic expectations about winning — gaming involves both wins and losses.

Make time for other hobbies and activities beyond gaming.

Make spending time with family and friends your top priority.

Keep in Mind

Responsible gaming is the path to enjoying gaming sustainably. When you play within your limits, the fun never has to stop.

Check Yourself

My Gaming Habits How Healthy Is It?

Answer the following questions honestly. They will help you become more aware of your own gaming habits.

1

Have you spent more on gaming than your budget allowed in the past month?

2

Have you ever chased losses by playing more in an attempt to win back money you've lost?

3

Have your family or friends ever expressed concern about your gaming habits?

4

Do you feel restless or unsettled when you take a break from gaming?

5

Has gaming caused any issues with your work, studies, or family responsibilities?

6

Do you use gaming as a way to cope with stress or sadness?

Results Analysis

If you answered "Yes" to 2 or 3 of the questions above, it may be time to reconsider your gaming habits. Please reach out to our support team.

Minor Protection

Under 18 Strict Restrictions

399dbt is strictly an adult (18+) platform. To protect minors, we have put the following measures in place:

  • Age verification is mandatory at the time of registration.
  • A national ID or birth certificate may be requested in cases where identity is in doubt.
  • If a minor is identified, the account will be closed immediately.
  • If parents have any concerns, they can contact our support team right away.
For Parents

Use parental control software on your child's devices and have open conversations about online gaming.

FAQ

Responsible Gaming FAQs

Yes, once Self-Exclusion is activated, you can request a withdrawal of any remaining balance in your account. The support team will help process this for you.

No. Once a cooling-off period has started, it cannot be cancelled before the set time is up. This rule is in place for your own protection.

Reducing your limit takes effect immediately. However, increasing your limit requires a 7-day cooling-off period. This helps prevent impulsive decisions.

No. During a self-exclusion period, opening a new account under the same name or from the same device is not permitted. Any new account found to be in violation of this rule will also be closed.
Start Safely

Play responsibly, Have Fun

Gaming at 399dbt means safe, fair, and responsible entertainment. Millions of members enjoy playing every day because they know how to have fun within their limits. Join this community and be part of it.

Contact Us for Help

Live Chat Support

24/7 — typically responds within 5 minutes

Email Support

[email protected]

Responsible Gaming Team

Expert Advice & Support

Log in to set your limits
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